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Are you a Status Member (054) of the WWFN? Here is an outline of the Non-Insured Health Benefits (NIHB) program available to you.

The NIHB Program may reimburse (under certain conditions) the following services:

  • Vision care;
  • Dental care;
  • Medical transportation;
  • Medication;
  • Medical equipment and supplies;
  • Short-term crisis mental health intervention services.

As soon as you receive your card, you must notify your health care professionals: attending physician, dentists, optometrists and your pharmacy. When you receive care, they will have to verify your eligibility, have a pre-authorization or predetermination before proceeding (ex.: dental care, psychological support). For the purchase of equipment and supplies (e.g., CPAP), the supplier contacts the program itself. For the pharmacy, if your medication requires authorization, the pharmacist will contact your attending physician or the exception centre.

We invite you to contact the WWFN Health Officer to verify if a care is covered or for any questions regarding procedures. The Health Officer will be able to provide coaching if you are having difficulty completing a reimbursement form or assist you in writing a letter if you wish to appeal a decision made by the NIHB.

If you wish to contact the NIHB Program directly: 1-877-483-1575
Have your status number (054) ready.

Documents and forms

NIHB Reimbursement Requests

For reimbursement requests, download the following form to fill it out on your computer or to print it: NIHB reimbursement form

Services Offered to Caregivers

As of October 2020, the Recognizing and Supporting Family Caregivers Act amends various statutory provisions, guides the planning and implementation of actions with the goal of raising awareness of and recognizing the contribution of family caregivers (FCGs) and properly supporting these individuals.

For more information : Services Offered to Caregivers document


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